MediaTemple issues
The site’s been down for a while now. I spoke to a guy at MediaTemple. He says “he thinks that it’s a system-wide issue.” Of course, there is no other information available to me. And, of course, the system status page shows “no problems.” This is getting retarded.
I mentioned that it would be nice to get more information on what’s going on, and the guy I spoke to said “I would like to be able to post blog posts as well. But, up until 15 minutes ago it was just me here.”
So - that’s my 24 hour support. One person, who does not have the authority to inform customers about what’s going on.
Brilliant!
MediaTemple blows. I’m working on setting up another slice now.
November 28th, 2007 at 4:17 pm e
I’ve had a lot of issues with (mt). I’ve used Wordpress for quite a while now, and I know what would slow it down, etc. I asked support why in the world my site is slow today (I haven’t changed anything!), and they say check what you have on the page, etc. They don’t understand that I know its not that… Jeez.
I’m considering moving away from (mt).. :/
November 27th, 2008 at 11:00 pm e
a) Switch Hosting companies: Trust me, I’m on the edge of doing this, if it weren’t for the usually great customer service and tech support MediaTemple has, and the fact that I know eventually they will get the Grid Server working as it should be with all the reliability of their past hosting products. Also, the process of moving all my websites, switching my DNS, etc it’s not something I would look forward to nor really something I want to undertake right now. However, this is an option I’m considering. Anyone have any experience with dreamhost They seem to have a great product, but I’ve haven’t heard tons of glowing reviews.b) Use another shopping cart, at least temporarily until the performance of my zencart store is up to snuff. I’ve looked at cubecart, but still remember about some security issues I heard about on their previous versions. Not sure if that’s been fixed or not. I’ve also read about QuickCart, but don’t really know much about it. Any recommendations. c) Maybe I’m missing something, or the one click install from MediaTemple is flawed, but is there something I could change in my ZenCart to possibly make it perform better I really don’t think this is something that’s going to fix my issue as mediatemple has stated they’re having performance issues with MySql, but I figured I’d throw it out there.
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Gwenstefni
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